Improve Your
Organization's
Effectiveness:
Optimize Feedback

Effective feedback can cast a ripple effect of success throughout your organization, significantly impacting bottom line results.

Improve Your
Organization's
Effectiveness:
Optimize Feedback

Effective feedback can cast a ripple
effect of success throughout your
organization, significantly impacting
bottom line results.

Improve Your
Organization's
Effectiveness:
Optimize Feedback

Effective feedback can cast a ripple effect of success throughout your organization, significantly impacting bottom line results.
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Improve Organizational Effectiveness:
Optimize Feedback

Effective feedback can cast a ripple effect of success throughout your organization, significantly impacting bottom line results.
MEET THE FOUNDER

Katie Duarte MSc, ODCP, CTDP

I'm Katie, the Founder of Action Potential Solutions. We help organizations enhance their effectiveness and success by taking a holistic approach to feedback.

My passion for improving feedback in organizations started while conducting research in the area of feedback dynamics for my master's degree in Organizational Psychology. The results of my research have driven me to approach feedback from a holistic lens through which everyone is accountable.
Having certifications in Organization Development and Training & Development, I offer an approach that includes evaluation of the feedback environment both internally (interpersonal, cross functional, organizational) and externally (customers, business partners, suppliers) action planning, and skill development where required to support real impact.
podcast interview
To learn more about Katie's path to founding the company and her insights into feedback in today's world of work, take a listen to her podcast interview on 'Steal From The Best' with hosts Brad Semotiuk and Andrew Hodd by clicking on the image here.
MEET THE FOUNDER

Katie Duarte MSc, ODCP, CTDP

I'm Katie, the Founder of Action Potential Solutions. We help organizations enhance their effectiveness and success by taking a holistic approach to feedback.

My passion for improving feedback in organizations started while conducting research in the area of feedback dynamics for my master's degree in Organizational Psychology. The results of my research have driven me to approach feedback from a holistic lens through which everyone is accountable.
Having certifications in Organization Development and Training & Development, I offer an approach that includes evaluation of the feedback environment both internally (interpersonal, cross functional, organizational) and externally (customers, business partners, suppliers) action planning, and skill development where required to support real impact.
podcast interview
To learn more about Katie's path to founding the company and her insights into feedback in today's world of work, take a listen to her podcast interview on 'Steal From The Best' with hosts Brad Semotiuk and Andrew Hodd by clicking on the image here.
MEET THE FOUNDER

Katie Duarte MSc, ODCP, CTDP

I'm Katie, the Founder of Action Potential Solutions. We help organizations enhance their effectiveness and success by taking a holistic approach to feedback.

My passion for improving feedback in organizations started while conducting research in the area of feedback dynamics for my master's degree in Organizational Psychology. The results of my research have driven me to approach feedback from a holistic lens through which everyone is accountable.
Having certifications in Organization Development and Training & Development, I offer an approach that includes evaluation of the feedback environment both internally (interpersonal, cross functional, organizational) and externally (customers, business partners, suppliers) action planning, and skill development where required to support real impact.
podcast interview
To learn more about Katie's path to founding the company and her insights into feedback in today's world of work, take a listen to her podcast interview on 'Steal From The Best' with hosts Brad Semotiuk and Andrew Hodd by clicking on the image here.
MEET THE FOUNDER

Katie Duarte MSc, ODCP, CTDP

I'm Katie, the Founder of Action Potential Solutions. We help organizations enhance their effectiveness and success by taking a holistic approach to feedback.

My passion for improving feedback in organizations started while conducting research in the area of feedback dynamics for my master's degree in Organizational Psychology. The results of my research have driven me to approach feedback from a holistic lens through which everyone is accountable.
Having certifications in Organization Development and Training & Development, I offer an approach that includes evaluation of the feedback environment both internally (interpersonal, cross functional, organizational) and externally (customers, business partners, suppliers) action planning, and skill development where required to support real impact. 

Why Feedback?

Effective feedback plays an integral role in organizational effectiveness and yet many organizations still struggle with achieving successful outcomes from feedback.
Key aspects of an organization's success, such as the ability to effectively navigate change, to innovate, to engage employees so they're not just putting in the time but the effort as well, and many more shown in the image here, depend on effective feedback skills and processes.

Why Feedback?

Effective feedback plays an integral role in organizational effectiveness and yet many organizations still struggle with achieving successful outcomes from feedback.
Key aspects of an organization's success, such as the ability to effectively navigate change, to innovate, to engage employees so they're not just putting in the time but the effort as well, and many more shown in the image here, depend on effective feedback skills and processes.
Most of us intuitively understand the importance of feedback. However many are also quick to admit that it's something they struggle with.

Traditional approaches to feedback in organizations have been focused on developing the skills of leaders and high potential employees in the area of giving feedback. But this fails to address its dyadic nature, meaning that it takes two.
Reframing feedback to view it through the lens of both the giver and the receiver helps to improve results, create mutual accountability for the outcome, increase connection and trust and ultimately serves to improve organizational effectiveness.
Most of us intuitively understand the importance of feedback. However many are also quick to admit that it's something they struggle with.

Traditional approaches to feedback in organizations have been focused on developing the skills of leaders and high potential employees in the area of giving feedback. But this fails to address its dyadic nature, meaning that it takes two.
Reframing feedback to view it through the lens of both the giver and the receiver helps to improve results, create mutual accountability for the outcome, increase connection and trust and ultimately serves to improve organizational effectiveness.
"What I love about Katie's approach is that it's disruptive. Having worked for large companies throughout my career, I can honestly say that I've never seen the importance of feedback framed in this manner nor the acknowledgement of a key variable: placing equal importance on both the giver and the receiver of feedback."
sheila valentine, national marketing manager
"What I love about Katie's approach is that it's disruptive. Having worked for large companies throughout my career, I can honestly say that I've never seen the importance of feedback framed in this manner nor the acknowledgement of a key variable: placing equal importance on both the giver and the receiver of feedback."
Sheila Valentine, National Marketing Manager

Explore Our Services. Optimize Feedback.

Our holistic approach to feedback frames everything we do. From consulting on creating more effective feedback environments by impacting policy, procedure, and process, to training initiatives, we work to make real and lasting impact to organizational effectiveness through feedback.

Explore Our Services. Reframe Feedback.

Our holistic approach to feedback frames everything we do. From consulting on creating more effective feedback environments by impacting policy, procedure, and process, to training initiatives, we work to make real and lasting impact to organizational effectiveness through feedback.
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