Privacy Policy
Last Updated: December 3, 2025
Action Potential Solutions ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.actionpotentialsolutions.com and use our services.
We are located in Ontario, Canada, and this policy is drafted to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect information that you voluntarily provide to us, as well as some technical data automatically when you visit our site.
A. Personal Information You Provide
We collect personal information when you use our "Contact Us" form or initiate a consultation booking. This includes:
Contact Details: Name, email address, and company name.
Inquiry Details: The content of the message or reason for contact you submit.
B. Information Collected via Third Parties
We use a third party platform to schedule consultations. When you click the link to book a meeting, you are directed to their external platform. They may collect:
Your name, email address, and phone number (if required for the booking).
Scheduling preferences.
Please note: Information submitted directly to this platform (Calendly) is governed by their Privacy Policy
C. Automatic Data Collection
Like most websites, we may collect non-identifiable technical data to improve site performance, such as:
IP address and browser type.
Operating system and device type.
Pages viewed and time spent on the site.
2. How We Use Your Information
We use the information we collect for the following business purposes:
To Respond to Inquiries: We use the details submitted via our contact form to answer your questions and provide the information you requested.
To Facilitate Consultations: We use the data to schedule and prepare for your 30-minute no-obligation consult.
To Improve Our Website: We analyze technical data to understand how visitors use our site and to enhance user experience.
Legal Compliance: To comply with applicable laws and regulations in Ontario and Canada.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., website hosting, email services), provided they agree to keep this information confidential.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Third-Party Links
Our website contains a link to Calendly, a third-party scheduling tool. Please be aware that we do not control this third-party website. We are not responsible for the privacy practices or content of Calendly.
When you leave our website to book an appointment, we encourage you to read the privacy policy of Calendly to understand how they collect and use your data.
International Data Transfers: As Calendly is a US-based provider, information you submit to them may be processed and stored on servers located outside of Canada. As a result, your information may be subject to the laws of that jurisdiction.
5. Data Retention and Security
Security: We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected (e.g., to answer your inquiry or complete the consultation), or as required by law.
6. Your Rights
Under Canadian privacy laws, you have specific rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information.
Withdrawal of Consent: You may withdraw your consent for us to use your information at any time, subject to legal or contractual restrictions.
To exercise these rights, please contact us using the information below.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Action Potential Solutions, Email: info@actionpotentialsolutions.com
